Sales& Marketing Coordinator, Saint Paul of the Cross Spiritual Center, South Side

St Paul of the Cross Spiritual Center
Sales and Marketing Coordinator

Essential Duties and Responsibilities:

• Create and send out rental agreements and communications with incoming programs and update the events calendar with all the details.
• Respond to event inquiries regarding Private, Group or Passionist led events and programs
• Maintaining data of incoming programs with length of program, number of participants on monthly basis
• Process event registrations, room assignments, deposits/payments, refunds, and cancellations
• Coordinate weekly staff meeting.
• Creating and sending emails as needed using an approved system.
• Updating website with proper registration links and dates of future events.
• Assist volunteers with the check in process for Passionist led event groups.
• All other duties as required
• This position is fluid; Depending on the time of the year the requirements and priorities can change.
• Operating decisions must be made in consultation to be approved by the Chief Operating Officer.
• Preparation of Banquet Event orders and responsible to ensure they are issued and distributed in a timely fashion.
• To project business opportunities in order to increase revenue
  Communication - Ensure all staff is aware of the goals and objectives of the L&R, Rooms, F&B Departments and to achieve and maintain good relationship amongst the Property personnel.
• To participate in preparation of the property strategic plan, marketing plan and goals program.
• To regularly update the COO on all operations achievements and key issues
• To conduct weekly briefings to improve all aspects of the property.
• To attend all other meetings as required by the administration team.
• To monitor and check event participant satisfaction.
• To actively engage and participate in effective communications within the property.
• To adhere to all the property standards and procedures at any given time.
• Answer banquet and sales inquiries and routing them to appropriate personnel.
• Respond within 24 hours to any group, checking space/rates in system and communicating to respective team members follow up.
• Respond to requests for proposals for small meetings / events including set-up, food and beverage needs, rooms and audio-visual needs.
• Ensure accurate follow up and communication both internally and to the guest / client.
• Ensure a positive working relationship between all departments.
• Able to generate various reports from approved systems to track group and event KPI’s.
• Maintain up-to-date activity and rate information for each account in the system.

Send Resumes to: Christine Tripoli at [email protected]