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Audio Visual Specialist, Carlow University, Pittsburgh
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April 12, 2023Audio Visual Specialist
The Audio Visual Specialist has front-facing responsibility to promote, provide and oversee audio-visual, media and multi-media services for all facets of operations, including classes, conferences, public events, and campus events. Plan, promote, and assess the innovative use of audio-visual and IT capabilities among faculty, staff, and students.
Why Carlow University?- Culture of integrity, dignity and respect for all
- Strong commitment to social justice
- Ethical forward-thinking leadership
- Comprehensive medical, dental, vision, life & disability benefits package
- Tuition benefits for undergraduate and graduate programs
- Health Savings Account and Flexible Spending Account options
- Wellness and Employee Assistance Program
- Complimentary use of Carlow’s fitness center and amenities
NATURE OF POSITION:
In conjunction with other team members, this position is critical to the strategic success in providing optimal operations and security of the campus technology environment. The incumbent provides computer and media support for students, faculty, staff, Sisters of Mercy, and guests of the various sites of Carlow.
ESSENTIAL FUNCTIONS:- Manage and maintain multimedia classrooms and presentation rooms, including video and audio production and editing equipment.
- Maintain and manage video-conferencing operations and equipment.
- Ensure that all video-conferencing, control room, and classroom equipment is in working order (includes preventative maintenance, and scheduling repairs with outside vendors).
- Provide limited video editing and audio editing services.
- Keep up-to-date inventory of all multimedia equipment.
- Provide design and budgetary proposals for upgrading or replacement of multimedia equipment and infrastructure.
- Oversee and manage implementations of multimedia installations and upgrades
- Support audio and visual media requests through set-up and recording of events and course activities.
- Support media technology in classrooms, learning spaces, resident halls and other campus spaces.
- Provide technical support for campus customers via telephone, web, e-mail and in-person contact methods.
- Participate in research, analysis, proposals and implementations of solutions to improve business processes and functions.
- Document systems, end-user configurations and provide training on equipment and software
- Demonstrate and reflect an understanding of and commitment to the mission and core values of Carlow University and the Sisters of Mercy.
The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.
Required Experience:- Experience with
- audio-visual control systems
- audience response systems
- Sound and projection systems
- Video-conferencing and web conferencing
- Hybrid and streaming systems
- Video and audio editing
- Strong technical experience in audio-visual delivery, from installation to support to training
- Proven timely response and successful completion of requests, to the satisfaction of the customer
- Experience troubleshooting and showing creative solutions to technology challenges
Qualifications:- Required: An Associate’s Degree in a technology-related field such as Computer Science or Information Science, or comparative work experience.
- Required: efficiency and creativity with a problem-solving attitude to fully completing tasks while ensuring customer satisfaction
- Solid understanding of the relationship of acoustics and visual placement for effective communication.
- Preferred: Experience programming or scripting in classroom support systems (eg Ektron, Crestron)
- Required: Excellent written and verbal communication skills along with strong organizational and interpersonal skills.
- Required: Ability to relate and communicate in a positive way to the many constituencies of the University.
ABOUT CARLOW UNIVERSITY
Founded in 1929 by the Sisters of Mercy, Carlow University is a Catholic, master’s comprehensive institution grounded in the liberal arts with strong professional programs, committed to engaging its diverse community in a process of lifelong learning, scholarship, research, and service.
The University offers more than 40 undergraduate and 50 graduate and certificate programs. Degrees are offered at the baccalaureate, master’s, and doctoral levels. Academic degree programs are housed within two colleges: The College of Health and Wellness and the College of Arts and Sciences.
Carlow University is accredited by the Middle States Commission on Higher Education. It is proud to be a College of Distinction, a Catholic College of Distinction, and a Pennsylvania College of Distinction. Carlow is regionally ranked by US News & World Report. The University is affiliated with the National Association of Intercollegiate Athletics (NAIA) and the United States Collegiate Athletics Association (USCAA) and is a member of the NAIA’s River States Conference.
Located in Pittsburgh, Pennsylvania, Carlow is situated in the vibrant Oakland neighborhood -- the “Eds, Meds, and Tech” heart of the city. Consistently voted one of America’s most livable cities, Pittsburgh is home to Uber, Intel, and Apple offices and offers multiple educational, recreational, and cultural opportunities. The Atlantic has called it “a haven for edgy, innovative startups that share the city’s tech oxygen with internationally known tech companies, such as Google and Disney Research.”
Carlow University employees commit themselves to the highest standards of ethical conduct. They commit to act with integrity, treat others with respect and dignity, carefully steward the University's resources, avoid conflicts of interest or commitment, maintain confidentiality, and comply with legal and professional obligations.
Carlow University is an Equal Opportunity/Affirmative Action Employer. We strive for a campus that reflects our urban setting and is inclusive of underrepresented groups to enhance our university community.
Apply for the position on the Carlow web page -- https://www.carlow.edu/about/employment/