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Mail Services Assistant -- Carlow University, Pittsburgh
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April 12, 2023Mail Services Assistant
The Mail Services Assistant is responsible for assisting the Mail Services Supervisor in ensuring University daily mail operations provide efficient and effective mailroom services in an organized and safe environment. This includes mail operations for University faculty and staff as well as Residence Halls and the Sisters of Mercy.
Primary Responsibilities:- Sort, process, track, and distribute incoming and outgoing mail and packages including interdepartmental mail, USPS, UPS, FedEx and other campus deliveries
- Provide consistent and outstanding customer service
- Operate mail services equipment and software in a safe and efficient manner
- Monitor postage machine balance to ensure timely replenishment
- Maintain systems and procedures with current technology to ensure efficient and organized processes
- Identify operational challenges and inefficiencies, present and implement solutions under the direction of the Mail Services Supervisor
- Ensure proper controls and security are in place to safeguard University assets and mail
- Assist in development of mail services operation and administrative policies and procedures
- Track and order mail services supplies
- Train and oversee student employees under the direction of the Mail Services Supervisor
- Demonstrate and reflect an understanding of, and commitment to, the mission and core values of Carlow University and the Sisters of Mercy
The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.
Why Carlow University?- Culture of integrity, dignity and respect for all
- Strong commitment to social justice
- Ethical forward-thinking leadership
- Comprehensive medical, dental, vision, life & disability benefits package
- Tuition benefits for undergraduate and graduate programs
- Health Savings Account and Flexible Spending Account options
- Wellness and Employee Assistance Program
- Complimentary use of Carlow’s fitness center and amenities
- Minimum education of a high school diploma or GED
- Available to work 25 hours weekly with flexibility to work up to 40 hours at times for PTO coverage
- Ability to lift and carry up to 25 pounds and walk and/or stand for extended periods of time
- Preference given to candidates with post office or mail services operations experience
- Experience with MS Office including Excel, Outlook, Teams and Word
- Ability to communicate effectively and professionally, both verbally and in writing
- Ability to provide leadership, deliver results and meet deadlines with high precision
- Effective in a dynamic and collaborative environment in a positive and proactive manner